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Article ID: 115428, created on Jan 18, 2013, last review on May 11, 2014

  • Applies to:
  • Operations Automation 5.5


Installation of a PPM package (autoresponder2 in this example) fails with an error like the following:

Installation of package autoresponder2 1.17 (id=<Package ID>) to host <Host Name> (id=<Host ID>) was failed. Reason: Destination host '<Host Name> (#<Host ID>), IP '<Host IP Address> : Native dependency processing failed; list of dependences: libvmime = 0.9.1-2.parallels. Please either install the packages
above, or application templates with them. Error: Missing or unsatisfied requirements: { libvmime (=0.9.1-2.parallels) } Candidates were: [ libvmime (0.9.2-0.1.20110626svn., i386) ].


  1. The PPM package has strict version dependence (=0.9.1-2.parallels).

  2. There are additional RPM package YUM repositories (non-POA) configured on the node that have a newer version of the package. As a result, YUM does not list the required package, but lists the newest one, and POA thinks that the package is not available.


There are two options to fix the problem.

First option:

  1. Install the required RPM manually via YUM, specifying the package name with the version.

  2. Retry installation of the PPM package.

Second option:

  1. Disable the YUM repository containing the newer version of the package.

  2. Retry installation of the PPM package.

  3. Re-enable the YUM repository.

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