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Article ID: 115228, created on Nov 30, 2012, last review on Apr 30, 2014

  • Applies to:
  • H-Sphere


SSL certificate generation on Windows Server 2003 box failed with the following errors in trouble ticket system and /var/log/hsphere/hsphere.log:

Windows H-Sphere engine version:
Server name:
Server IP:
Psoft.HSphere.Transport.Protocols.ProtocolException: System.IO.FileNotFoundException: The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Server stack trace:
at Psoft.HSphere.Services.SSL.SSLService.SubmitCertWithKey(String cert, String key)
at Psoft.HSphere.Resources.IIS.SSL.SSLResource.Create() in c:\build\working_dir\Release_win32_trunk\winbox\.NET\Main\Resources\IIS\SSL\SSL.cs:line 47
at Psoft.HSphere.Resources.ResourceWrapper.CreateResource(Parameters parameters) in c:\build\working_dir\Release_win32_trunk\winbox\.NET\Main\Core\Resources\ResourceWrapper.cs:line 736


msvcr71.dll is not shipped with H-Sphere packages, this will be fixed in future releases


It is necessary to put msvcr71.dll library into C:\WINDOWS\system32 folder:
1. Search msvcr71.dll using Windows Search, for example .dll located into:


2. Put msvcr71.dll library into C:\WINDOWS\system32 folder:

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