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Article ID: 115143, created on Nov 15, 2012, last review on May 3, 2014

  • Applies to:
  • Odin Business Automation Standard


After upgrading PVC 4.0 to PVC 4.7 traffic statistics for existing containers registered in PBAS stopped calculating.


Issue is caused due to empty Container (CT) eid in PBAS database. After the Vzagent protocol changing CTs eid were not updated.

PBAS communicates with PVC 4.0 using Vzagent 2.6 which does not require CT eid. For the communication with PVC 4.7 protocol Vzagent 4.7 is required and this protocol does require CT eid.


Retrieve CTs eid from PVC node by updating PVC server registered in PBAS:

PBAS Provider CP > Service Director > Virtuozzo Manager > Nodes > select Node > switch to the 'General Settings' tab > click 'Edit' button' > press 'Update' button without making any changes

All containers will be updated with the eids. Repeat this procedure for other PVC 4.7 nodes.

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