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Article ID: 114574, created on Aug 15, 2012, last review on May 9, 2014

  • Applies to:
  • H-Sphere


Trying to access the Softaculous home page via Logical server properties, the blank page is shown, and in the
The following error is observed

PHP Fatal error:  SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://[Server_IP]:8080/psoft/servlet/services/UserServices?wsdl' : failed to load HTTP resource
 in /home/hsphere/shared/apache/htdocs/softaculous/load.php on line 39


IP addresses of the servers, which are allowed to access Softaculous, are not specified


Edit the
file on the Control Panel Server and specify the IP addresses of all logical servers where Softaculous is installed:
ACCESS_ALLOW = [Server1_IP];[Server2_IP];[Server3_IP]

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