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Article ID: 113778, created on Apr 26, 2012, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


OBAS does not accept license. License installation attempt fails with the error:

Could not install license. Wrong HWID.


OBAS license is bound to the HWID of the server.

There are several possible reasons of the problem:

  1. HWID assigned on the license does not match Virtuozzo node HWID.

  2. Virtuozzo container cannot retrieve HWID from Virtuozzo node.


OBAS should be installed on the Virtuozzo container with the ID from 10 up to 99. Only containers within this range have access to HWID by default.

Contact Odin Customer Service team at

When submitting a request, select 'licesing' type of question and provide the number of your OBAS license (it looks like HSPC.12345678.1234) along with the Virtuozzo node HWID.

As a workaround, you can install OBAS trial license. Contact your sales representative to get a trial license.

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