Search Engine: Elastic

Article ID: 113240, created on Jan 30, 2012, last review on Jul 14, 2018

  • Applies to:
  • Business Automation 5.x


The following error message is shown instead of a list of records:
System Error. Data packet out of range. Index: 2


The search performed by PBA-E currently returns a lower number of pages than what was saved previously (refer to the item <container_name>/<user_ID>.customization/*.xml on the page Customization Application of the PBA-E Customization Materials) with on-the-fly customization. PBA-E is not able to display the page, whose number is saved in the form of the screen customization.


This issue has been resolved permanently in PBA-E 5.1 update 9.

To work around the issue until the update is installed, use the below steps:

1. Follow the instructions in Identifying XML file name to determine the name of the file where the customization is stored.

2. Remove the corresponding customization file.

3. Restart the "www" container: /etc/init.d/pba restart www

92711db0799e8aefe8e51f12dace0496 198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF