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Article ID: 113224, created on Jan 26, 2012, last review on May 3, 2015

  • Applies to:
  • Operations Automation 5.x
  • Operations Automation 2.x


Windows provisioning tasks fail with the following error: "DCOM was unable to communicate with the computer MPS01 using any of the configured protocols."

The following error is logged in the Event Log on the Windows server to which customer service is being provided:Event Type:        Error
Event Source:         DCOM
Event Category:       None
Event ID:             10009
Date:                 2010-2-22
Time:                 10:02:07
User:                 N/A
Computer:             <Computer Name>
DCOM was unable to communicate with the computer <Target Computer Name> using any of the configured protocols.


1. Gain a basic understanding of the MPF architecture by reading the article: Microsoft Provisioning System Component Overview.

2. Perform troubleshooting according to the article: How to troubleshoot DCOM 10009 error logged in system event?

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