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Article ID: 113127, created on Jan 12, 2012, last review on Aug 15, 2014

  • Applies to:
  • Operations Automation


The POA background task 'Initialize mailbox' fails with the following error:
Task ID 123456
Queue name DomainService0012345
Task name Initialize mailbox 'johndoe' (id=12345)
Task description Initialize mailbox 'johndoe' (id=12345)
Queue status  Failed  
Start not earlier than Nov-11-2011 11:11
Method name initMailBoxByCURLHandler on OBJREF:Exchange:0:getMailBoxManager:12345
Last execution output Provisioning request failed. Unspecified error [<response><errorContext description="Command execution stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: MAPI error getting Rules." code="0x80004005" executeSeqNo="4"><errorSource namespace="Error Provider" procedure="SetError"/><errorSource namespace="SW Managed Exchange" procedure="InitMailbox"/></errorContext></response>]

The following error is logged in the Event Log on the mailbox server:
Log Name:      Application
Source:        MSExchangeIS
Date:          11/11/2011 11:11:50 AM
Event ID:      8528
Task Category: General
Level:         Warning
Keywords:      Classic
User:          N/A
The mailbox for /o=chost/ou=Exchange Administrative Group (SDFLKJYIOI)/cn=Recipients/cn=johndoe has exceeded the maximum mailbox size. This mailbox cannot send or receive messages. Incoming messages to this mailbox are returned to sender. The mailbox owner should be notified about the condition of the mailbox as soon as possible.


The mailbox was created with a disk space quota of zero. The mailbox initialization routine tries to send a test message to the mailbox, but this cannot be successfully completed without some disk space in the given mailbox.


Increase the disk space quota for the mailbox and resubmit the task.

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