Information
This article provides a list of supported Microsoft Dynamics CRM versions in Service Automation.
| Last Changed | Product Version | OA Versions | Comment |
| 8-Jul-2015 | Microsoft Dynamics CRM 4.0 Update Rollup 21 | 5.5 - 6.0r | http://www.microsoft.com/en-us/download/details.aspx?id=28799 |
| 6-July-2016 | 7.0 | Not supported. Before upgrading to version 7.0, perform the instruction provided at https://kb.cloudblue.com/125715. |
Also see: Supported Third-Party Products in Odin Service Automation