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Article ID: 132036, created on Jan 9, 2018, last review on Jan 21, 2019

  • Applies to:
  • Odin Automation Essentials

Ingram Micro Cloud is committed to providing high-quality, cost-effective solutions to our customers. As new technologies emerge, the demand for older product versions and components decreases. Accordingly, as we continue to address our customers' needs by introducing new products and services, we also periodically need to end support for older software versions.

End of Ability to Purchase

  • Ingram Micro Cloud ended the ability to order new licenses of Odin Automation Essentials on December 1, 2017.
  • Existing licenses continue to function as normal until the licenses expire.

Non-Renewal of License

  • Ingram Micro decided to opt out of all auto-renewals of Odin Automation Essentials licenses. However, Ingram Micro extended the term of all licenses from the end of the current license term to December 31, 2018. No additional license fees were payable for the extension of the license term to December 31, 2018.
  • This announcement serves as written notice that your OA Essentials Master Agreement, including all Addenda thereto, will not renew and shall terminate on December 31, 2018.

Change in Product Support Status

All Odin Automation Essentials versions reached “End of Life” and “End of Support” status, as of December 31, 2018, meaning that we ceased further development and security fixes and no longer accept technical support requests related to Odin Automation Essentials.

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