Resolution

Please apply the steps below on CloudBlue Commerce MN or on both CloudBlue Commerce MN nodes in case of MN HA:

  1. Substitute wildfly-11.0.0.Final for the corresponding for your CloudBlue Commerce version WildFly rootfolder (pick the path from the sections below) and navigate to root folder:

    # export JBOSS_HOME=/usr/local/pem/wildfly-11.0.0.Final/
    # cd $JBOSS_HOME/bin
  2. Read the currect timeout value:

    # bash jboss-cli.sh -c "/subsystem=transactions:read-attribute(name=default-timeout)"
    {
    "outcome" => "success",
    "result" => 300
    }
  3. Change it to bigger value:

    #  bash ./jboss-cli.sh -c "/subsystem=transactions:write-attribute(name=default-timeout,value=900)"
    {"outcome" => "success"}

UPTIME: This action does not require PAU restart, changes will be applied immediately.

CHANGES SCOPE: write-attribute will also write the timeout configuration to standalone-full-ha.xml so these changes are permanent and will not be overwritten with PAU restart.

UPGRADES: It is necessary to recheck the changes after upgrades.

How to revert changes

Set the default timeout (300) as per the steps above.

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