Customer is not redirected to "Complete registration" screen in CCP: "unknown element PromoCode"

Modified on: Thu, 23 Jan, 2020 at 2:19 PM

Business Automation Business Automation:5.4 Business Automation:5.5 Business Automation:5.x

Symptoms

When customer created via "Short registration form" tries to place any order in CCP/renew an existing subscription, he is not redirected to "Complete registration" page - instead, the error is shown:

unknown element PromoCode in window BM::Account_CDB_AccountUpdateWin

Cause

Issue is caused by bug #PBA-57923.

Resolution

In order to workaround this issue, please follow PBA UI customization guide and create customization file for "Account_CDB_AccountUpdateWin.xml" screen. It should be placed into $PBA_DIR/conf/wnd/BM/customization/customization/ folder on PBA application server.

Put the following content into the file:

<window id="Account_CDB_AccountUpdateWin">
  <elements>
    <data type="STR" id="PromoCode"/>
    <data type="STR" id="vAppliedPromoCode"/>
  </elements>
</window>

And restart "WWW" service on PBA application server.

Internal content

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