Symptoms
Customer attempted to migrate migrate a brand to a new webspace according to the guide
However, it resulted in the error shown in CCP:
Object does not exists in system: object name - "null"; object type - "null"; object owner - "undetermined"; object owner type - "undetermined"
Error ID: 1402020350852
Error ID: 1402020350852
SYSTEM_ERROR.DETAIL.CAPTION
Module: "Hosting", code = "20" Properties: sub_ds_id = "1339". Message: "Subdomain service #1339 does not exist.".
Cause
This is caused by POA-86110 - POA can't migrate brand with non default skin
Resolution
POA-86110 will be fixed in future updates of POA. For now the following workaround can be used:
- Remove skin from Brand
- Migrate Brand
- Restore skin when migration is completed