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Article ID: 4248, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera


A user sees -1 value in the bandwidth usage field of a VDS


There are two cases for this scenario:


  1. The Bandwidth usage statistics rely on the IIS logs that reside in %Spherabase%/VDSname/log,  if this folder was deleted , this will be the case.
  2. There is a known issue in our GUI application, when a VDS reaches a Bandwidth usage of about 2.4Gb/per month the actual value shown in BW usage field is = -1.

 This Bug will be fixed on UP2 for Windows.



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