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Article ID: 2418, created on Oct 29, 2007, last review on Apr 18, 2012

  • Applies to:
  • Pro Control Panel Windows


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Knowledge ID 1184
Product : WEBppliance for Windows
Version : 3.0
Topic : FAQ

Users cannot check mails or logon to Webmail.

Users cannot check mails or logon to Webmail.



The issue normally occurs when there is a problem with  permissions in the Mailmax folder under c:\program files\Mailmaxse. Mailmax uses the default IUSR_machinename as the anonymous user to browse the Mail section of the website. It also requires this user to have Full Control for the two folder and its subfolders given below.

1> The Mailmaxweb folder under c:\inetpub\wwwroot\Mailmaxweb
2> The c:\program files\MailmaxSE folder

If the anonymous user does not have full access to these folders then he will not be able to view his mails properly via web mail.


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8/20/2004 1:52:12 PM48 10/11/2007 10:59:05 PM

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