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Article ID: 134665, created on Jan 17, 2020, last review on Jan 17, 2020

Symptoms

Attempt to modify CI network in the PCP > Services > Cloud Infrastructure > Cloud Infrastructure Network > OACI Network Group fails:

Changing OACI IP Address pool failed with error 'org.codehaus.jackson.JsonParseException: Numeric value (9223372036854776000) out of range of long (-9223372036854775808 - 9223372036854775807) at [Source: java.io.StringReader@1d45295f; line: 1, column: 449] '

The output from the /var/log/pa/vps.aps.log:

{"methodName":"editNg","data":"{\"label\":\"OACI Network Group\",\"dnsServers\":{\"dnsServer\":[\"<SomeIP>\",\"<SomeIP>\",\"<SomeIP>\"]},\"publicNetworks\":{\"publicNet\":[{\"id\":3,\"label\":\"2\",\"ipMin\":\"<SomeIP>\",\"ipMax\":\"<SomeIP>\",\"mask\":24,\"netChunk\":[],\"gateway\":\"<SomeIP>\",\"available\":55,\"total\":55}]},\"publicIpv6Networks\":{\"publicIpv6Net\":[{\"id\":1,\"label\":\"3\",\"ip\":\"<SomeIPv6>::/65\",\"gateway\":\"<SomeIPv6>::1\",\"lastAssigned\":57,\"inUse\":0,\"available\":9223372036854776000}]},\"privateNetworks\":{\"privateNet\":[{\"id\":3,\"label\":\"4\",\"ipMin\":\"<SomeIP>\",\"ipMax\":\"<SomeIP>\",\"mask\":19,\"subnetMask\":30,\"total\":8189}]},\"pcsCluster\":[],\"id\":3,\"dnsListVersion\":1}"}
2020-01-10
 09:55:58,850 aps_09a5126e-eb16-4f91-b0cc-3321cf2d088d_29199 ERROR 
IaaSExceptionMapper [https-jsse-nio-9000-exec-2] - failure
com.parallels.paci.vps.exceptions.IaaSException: [CI] org.codehaus.jackson.JsonParseException: Numeric value (9223372036854776000) out of range of long (-9223372036854775808 - 9223372036854775807)
at [Source: java.io.StringReader@56867eae; line: 1, column: 449]
at com.parallels.paci.vps.exceptions.IaaSException.internalError(IaaSException.java:45)
at com.parallels.paci.vps.rs.impl.CloudIMAdminResourceImpl.imHandler(CloudIMAdminResourceImpl.java:100)

Cause

Software-related issue CCU-20655

Resolution

Please contact your Technical Account Manager / Technical Support to confirm the issue and apply a workaround.

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