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Article ID: 134598, created on Nov 20, 2019, last review on Nov 20, 2019

Symptoms

Office 365 Sales Order failed with "The specified CGI application encountered an error and the server terminated the process"

Cause

Order failed because of the unexpected response from the Microsoft side.

Resolution

Contact Microsoft Support and clarify the situation.

Exception will be covered in scope of the Software related issue #APSA-21668

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