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Article ID: 134568, created on Oct 30, 2019, last review on Oct 30, 2019

  • Applies to:
  • Operations Automation

Symptoms

There is an attempt to collect information for import of Office 365 subscription using readCSPAccounts.py script.

The script fails with error below:

Error: ''ascii' codec can't encode character u'\u2013' in position 188: ordinal not in range(128)'

Cause

Software-related issue #APSA-21491

If internal method called by the script returns response with a non-ascii symbol, readCSPAccounts.py will fail with UnicodeEncodeError.

Resolution

Please contact your Technical Account Manager in order to clarify current status of the issue and obtain the information about internal workaround.

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