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Article ID: 134133, created on Jun 10, 2019, last review on Jun 10, 2019

  • Applies to:
  • Business Automation 7.2
  • Business Automation 7.4
  • Business Automation 6.0

Symptoms

Flat file was not generated. Log has the recods:

(x) 26-09-2016 21:55:09 SKU should be specified for Account #XXXXXXX MRC.
(x) 26-09-2016 21:55:09 Failure: SKU should be specified for Account #XXXXXX MRC.

Cause

Some customer`s services do not have SKU assigned.

Resolution

Contact the Technical Account Manager or Pooled Technical Associate Team at pta@odin.com to the worakaround.

Feature Request #PFR-2023 was submitted to the Development Team to implement an ability to add SKU to existing orders/documents in one of the future versions of our product.

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