Search Engine: Elastic

Article ID: 133932, created on Apr 15, 2019, last review on Apr 15, 2019

  • Applies to:
  • Business Automation 8.0


Subscription is not automatically renewed during DBP if auto-renew in the following configuration:

  1. Have Service Plan with configuration:

    Auto-Renewal - Disabled

  2. Auto-Renewal parameter is Enable for the subscription


The issue is caused by the software related issue #OA-5026 "Subscription is not automatically renewed if auto-renew is disabled in the Plan period".


The only workaround for the issue is to enable auto-renewal in Service Plan configuration.

Please contact your Technical Account Manager or PTA Team via regarding the status of the Software-related issue #OA-5026.

7a5878a42567edb0161242dfb779bb04 8fc71f07abe5b233fea1ae0377cd5e3d 198398b282069eaf2d94a6af87dcb3ff 32fa47ebf508ad023157e68950b7e180

Email subscription for changes to this article
Save as PDF