After the first subscription purchase without filled Microsoft Cloud Agreement, the next attempts to fill it during purchase in
Online Store/RCP/PCP does not work properly.
The following coniditions should be met to reprodce the issue:
Buy the first Office 365 subscription on the account, and do not fill MCA;
Buy the second subscription thorugh
Online Store/RCP/PCPon the account and fill MCA;
- When all subscriptions are provisioned it could be seen that MCA is not accepted both on the OA and MS Cloud
Software-related issue APSA-20884.
Contact your Technical Account Manager or Pooled Technical Associates to trace the status of the APSA-20884. In order to complete Microsoft Cloud Agreement - fill it through Customer Control Panel.