Search Engine: Elastic

Article ID: 133594, created on Jan 11, 2019, last review on Jan 11, 2019

  • Applies to:
  • Operations Automation

Symptoms

In attempt to open Reseller's Customer Control Panel the following error message appears:

 Message: "Duplicate key false"

In the pui.log on the UI server the following message can be observed:

 [default task-89] WARN  c.p.p.c.e.w.exchange.Application - Menu item 'MenuID:[exchange_web_emails]' is hidden because method hide have crashed.
 java.lang.IllegalStateException: Duplicate key false

Cause

The failure occurs because reseller has two Exchange domain services in the same subscription.

Resolution

Contact Cloud Blue Support to fix the issue.

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