Search Engine: Elastic

Article ID: 133396, created on Nov 11, 2018, last review on Jul 10, 2019

  • Applies to:
  • Business Automation

Symptoms

Customer had chosen service plan period and was redirected to the first screen of purchase scenario in Online Store. On the same screen customer had changed subscirption period but price in order details was not recalculated to new period prices. It was updated only after moving forward to the next screen from purchase scenario.

Cause

The issue is caused by PBA-73324 "Order info is not updated if change Subscription Period".

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates Team (pta@cloudblue.com) to clarify status of the software issue.

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