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Article ID: 133378, created on Nov 7, 2018, last review on Nov 7, 2018

  • Applies to:
  • Business Automation 7.4

Symptoms

After generation of RDE report in reseller UX1 some fields related to contact name information appeared to be empty.

Cause

This behavior is caused by software-related issue #PBA-86422 (RDE report does not contain name info of contacts). It affects only customer/reseller contacts with empty value set as "Middle Name" of contact.

Resolution

In order to clarify the status of #PBA-86422 please contact your Technical Account Manager or a member from Pooled Technical Associate Team (pta@cloudblue.com).

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