Search Engine: Elastic

Article ID: 133209, created on Sep 21, 2018, last review on Nov 8, 2018

  • Applies to:
  • Operations Automation

Symptoms

Autoscale for random VEs does not work: the CPU/RAM usage is too low, but the applied limit remains high and doesn't scale down.

The following errors can be found in /var/log/pa/vps.log:

2018-09-06 14:07:00,945 () WARN  VeHelperImpl [VF executor thread #66 @COMMON] - Outdated CPU autoscale request, ignored
2018-09-06 14:07:00,945 () DEBUG SnmpManager [VF executor thread #66 @COMMON] - No CPU scale rule for VeId[1010101.Test]
2018-09-06 14:07:00,945 () WARN  SnmpManager [VF executor thread #66 @COMMON] - Autoscale request for VeId[1010101.Test] has been ignored - nothing to change; scaleCpu: DOWN; newCpu = 0; currentCpu=1000;

Cause

Under certain conditions the identifier of autoscale events sent from Virtualization nodes becomes incorrect and new events are discarded.

This behavior is considered as unexpected and Software related issue was submitted with ID #CCU-19499

Resolution

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@cloudblue.com) in order to trace the current status of #CCU-19499 and discuss further action plan.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF