Office 365 Subdomain form is loaded incorrectly in the Online Store:
At the same time in PCP the form is displayed correctly.
The following entries can be seen in
[Aug,28 13:59:18][INFO][STORE]: GetAPSPlanToken_API for 123 [Aug,28 13:59:18][INFO][STORE]: STP::sendrecv [Aug,28 13:59:18][INFO][STORE]: STP::~sendrecv execution timeout 0.036172866821289 [Aug,28 13:59:18][INFO][STORE]: Render::fetchTemplate. Template: pemgate.tpl.
As it can be seen by the entries above, incorrect Online Store Layout Template is loaded instead of the correct one (
Impacted Service Plan contains resource rates with
Show in store = Noparameter. According to
Office 365 Providers guidethis value should be set to 'Yes'.
- Resource Category with Office 365 Resources is included into another Resource Category, which is not related to Office 365 and contains no such resources.
Show in store = Yesfor all resource rates of impacted Service Plan (you can easily find needed SP it in /usr/local/bm/templatestore/var/log/store.log on the Online Store node). Synchronize the Online Store
- Detach Resource Category with Office 365 Resources from any other Resource Categories in Home > Products > Resources > Resource Categories >
Parent Resource Category> Resource Categories tab Synchronize the Online Store