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Article ID: 133035, created on Aug 10, 2018, last review on Sep 4, 2018

  • Applies to:
  • Operations Automation 7.3

Symptoms

Failed Execute operation 'periodic_task' with ID on resource appear in Task Manager on regular basis, while a lot of similar tasks end successfully.

The error message is:

APS Application Error:
500 Internal Server Error
Body: {
"message" : "The task 'send_budget_cap_notifications' on '<res_UUID>' instance was running longer than expected.",
"category" : "api"
}

Cause

Azure CSP application issue APSA-20253.

Resolution

As a temporary solution, resubmit the failed tasks.

Contact your TAM or PTA (pta@odin.com) to apply a permanent solution.

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