Search Engine: Elastic

Article ID: 133025, created on Aug 10, 2018, last review on Aug 10, 2018

  • Applies to:
  • Operations Automation 7.4


The VPS server is already created but creation task cannot be completed.

Task Provisioning "Panel_6_1" for APS application Cloud Infrastructure keeps rescheduling and never fails/completes.


During the server creation service PACI-im was restarted:

[root@log ]#  grep "Instance Manager is up" vps.log
2018-07-11 17:09:38,922 () INFO  InstanceManager [main] - Instance Manager is up and running...
2018-07-11 23:01:55,460 () INFO  InstanceManager [main] - Instance Manager is up and running...

IM restart causes stuck pending operation in OA. This behavior was considered as an unexpected and software-related issue has been submitted with ID CCU-19049.


Contact your Technical Account Manager or Pooled Technical Associate Team in order to trace the current status of #CCU-19049.

Such tasks should be canceled and servers recreated.

5356b422f65bdad1c3e9edca5d74a1ae 8fc71f07abe5b233fea1ae0377cd5e3d 55fe109b4b4fe3fbb893f22dbb85a41a 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF