Search Engine: Elastic

Article ID: 132895, created on Jul 12, 2018, last review on Jul 12, 2018

  • Applies to:
  • Business Automation 7.1
  • Business Automation 7.2
  • Business Automation 7.3
  • Business Automation 7.4

Symptoms

If a cancellation order for some .at or .de domain has a "Transit to Registrar" parameter enabled for any of such domains and this order contains a domain of some other TLD (like .net), then Epnic C++ domain plugin sends a cancellation request with the "Transit to Registrar" option enabled for all domains in the order. This leads to the order failure because of the negative response from the registrar:

Action : TRANSIT
Domain : abc.tld
Result : ERROR
Reason : action not allowed

Cause

Such situation may happen only when the whole account having domains other than .at or .de is cancelled. If during the order placement the customer markes any of his .at or .de domains as "Transit to Registrar", then all termination requests for domains included to the cancellation order will contain the "MarkForTransit" parameter.

This behaviour was acknowledged as incorrect and to address it an internal software issue POA-116123 was submitted to the development team. Contact the responsible Technical Account Manager or Pooled Technical Associate Team at pta@odin.com to clarify the status of this issue.

Resolution

It is possible to complete the failing cancellation order by use of the conflict resolver.

1def515ca613a5505aa21a4affa96e6b caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 198398b282069eaf2d94a6af87dcb3ff b2c3b33425dfc50c7d41a2efaa7f84f3 ef171e3fccb12bd8e09076a7b49212c0 7c0b495571a6c1bec50e4f324a20ec14 67bf0c33402940a92c4c607f18ded5c9

Email subscription for changes to this article
Save as PDF