Search Engine: Elastic

Article ID: 132761, created on Jun 10, 2018, last review on Jun 10, 2018

  • Applies to:
  • Operations Automation 7.3


Subscription provisioning failed.

Staff member canceled the Sales Order, however the subscription was not removed on the Operations side.


API request from Billing to Operations failed, however Billing considers the operation as successful.

Issue is acknowledged as PBA-84984.


Contact your Techical Account Manager to trace the status of the request.

To remove the subscription from Operations use the pem.removeSubscription API call.

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