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Article ID: 132642, created on May 15, 2018, last review on Aug 16, 2018

  • Applies to:
  • Operations Automation 7.3

Symptoms

A HTTP load balancer cannot be created for a Cloud Infrastructure subscription. The following error is displayed in Customer Control Panel:

HTTP load balancer could not be created. Please try another configuration or contact your hosting provider.

/var/log/pa/vps.log contains the error message at the same time:

2018-05-15 13:20:59,702 web_9be611dd-351c-4843-8aca-51e184729e2a_49 INFO JerseyClientLoggingFilter [pa-rest task-9] - 31 * [PACI<-IM] Client in-bound response
31 < 406
31 < Server: grizzly/2.3.22
31 < x-paci-request-id: web_9be611dd-351c-4843-8aca-51e184729e2a_49
31 < x-callback: false
31 < Content-Length: 42
31 < Date: Tue, 15 May 2018 10:20:59 GMT
31 < Content-Type: text/plain
31 <
P30002: Cannot find suitable hardware node

The subscription does not have allowed 'CT' technology with 'local' storage type.

Cause

The behavior is recognized as OACI issue with internal ID CCU-17530.

Resolution

The possible workaround that implies service template reconfiguration:

  • go to allowed storage types:

    • for old Cloud Infrastructure template they are defined in VE OS resource type ('Free Linux' or 'Windows Server')
    • for new CS Hosting template they are defined by the presence of CS Local Diskspace Usage resources
  • modify the template to include 'local' disk space type

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) to trace the status of CCU-17530 and discuss possible workaround as an alternative approach to fix issue on per-subscription basis.

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