Search Engine: Elastic

Article ID: 132509, created on Apr 16, 2018, last review on Jul 14, 2018

  • Applies to:
  • Business Automation 7.2
  • Business Automation 7.3

Symptoms

In the online store, after order has been placed order confirmation screen has placeholders instead of order number and date:

alttext

Cause

Old (left from BA 6.0.x) layout template confirm_part2 is used.

Resolution

Make sure the layout template confirm_part2 does not have any customizations you need to keep and delete it from the list of the customized templates:

  1. Home > Products > Online Store > Layout Templates > choose confirm_part2
  2. click Delete button (it deletes the layout template from the list of customized, makes the default non-customized template to be used)
  3. Synchronize the store

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