Search Engine: Elastic

Article ID: 132251, created on Feb 16, 2018, last review on Mar 15, 2019

  • Applies to:
  • Operations Automation

Symptoms

Cannot access MyLittleAdmin interface from PleskCP.

MyLittleAdmin interface does not open unless corresponding A record is added to DNS zone of brand domain:

A mssql.{webspace_id}.example.com    203.0.113.2

otherwise 'Server not found' error is returned.

Cause

Software issue WHM-3571. WebHosting Plesk does not create necessary records do DNS zone automatically to make users access MyLittleAdmin.

Resolution

The issue WHM-3571 was fixed in Odin Automation Premium 7.3. Please, consider to upgrade the platform to fix it permanently.

Please check additional details in MyLittleAdmin link returns Server not found

To fix the issue for existing webspaces:

  1. Find Technical Name of affected webspace on PCP > WebHosting Plesk > Webspaces tab.
  2. Open the zone of parent domain of webspace.
  3. Add A records like:

    mssql.{webspace_id}.example.com      203.0.113.2
    

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