Search Engine: Elastic

Article ID: 132046, created on Jan 10, 2018, last review on Jan 10, 2018

  • Applies to:
  • Operations Automation 6.0


Provisioning of change order on Web hosting resources fails with the following message:

[ ProFTPD::ProFTPD_impl::doUnprovideResources] {module_id="db_service"; code="1"} '' while ''

On target subscription only 'ProFTPD domain services' and 'FTP on shared IP' have non-zero usage. BA sends to OA pem.setResourceTypeLimits call and among other parameters, limits are set to 'ProFTPD domain services' = 1, 'FTP on shared IP' = 0, 'FTP on exclusive IP' = 0.


Incorrect resource downgrade configuration: FTP should be hosted either on shared, or on exclusive IP, so one of these resources is required. Attempt to unprovision of both IP resources will result an error.


Modify resource configuration, so change order will either unprovision both 'ProFTPD domain services' and 'FTP on shared IP' resources, or none of them.

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