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Article ID: 131596, created on Oct 10, 2017, last review on Oct 10, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1
  • Operations Automation 6.0


On attempt to verify the Office 365 domain in CCP "Office 365 > Domains" tab, the following error message is displayed:

    MS Graph API server error: 'Media type requires a ';' character before a parameter definition.'.


The error is caused by software-related issue APSA-18938


The issue has been permanently fixed in the Office 365 17.1.3 APS package. It is recommended to upgrade Office 365 package to the latest available version.

As a temporary workaround domains can be verified directly in Microsoft Online Portal, however this will not fix the error in the Customer Control Panel.

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