Search Engine: Elastic

Article ID: 123282, created on Oct 27, 2014, last review on Sep 14, 2018

  • Applies to:
  • Operations Automation
  • Business Automation

Symptoms

The domain subscription cancelation order was placed, but fails to be processed. At the subscription service status history tab there is an message:

Domain cancelatioin request not accepted by registrar. Domain Name <domain_name> cannot be deleted, because it is no longer within the deletion grace period. Domain status:Registered <1 time(s) called.> 

Cause

This is an OpenSRS restriction, not all domains can be deleted with the REVOKE command which is sent on a domain cancellation. See the OpenSRS API Quick Start Guide for details.

Resolution

Contact OpenSRS to clarify if there are any ways to cancel a domain.

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